laclinicadefamiliainc
Call Center Representative (45-00)
At a Glance
- Location
- Las Cruces, New Mexico, United States
- Employment
- internship
Key Requirements
Domain Knowledge
- Clinical
- Education
- Insurance
- Medical
Benefits & Perks
preferred Benefits: Health Insurance - PPO Dental Insurance Vision Insurance
Requirements
High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position.
Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record.
Bilingual English/Spanish preferred
Benefits:
Health Insurance - PPO
Dental Insurance
Compensation & Benefits
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Responsibilities
Familiar with LCDF protocols, policies and procedures. Responsible for professionally responding to all clinical, administrative or access inquires. The Representative is responsible for a large volume of calls in regards to patient care needs. Representative will be scheduling in a timely matter, answering calls, requesting refills and referrals, while keeping the company’s core values in mind. Core Values: Trust, Quality, Respect, Responsibility, Commitment, and Team Work.