Operations Manager - Bloomington, IL 61704

Minimum three (3) years’ experience managing field and office personnel, sales, projects, budgets and financials, ordering materials, and interfacing with customers and sales staff.

Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.

#LI-SW1

Our benefit offerings include:

Medical, dental, and vision options: Available on the 1

st

day of the month following your start date!

Paid time off plan: 13 days accrued annually during your 1

Gain full understanding of, and expectations for, operational and sales procedures and processes, customer satisfaction, staff management, profitability of work performed, and return on sales that meet or exceed the annual financial budget/forecast.

Call on customers for sales opportunities to increase sales revenues and prepare bids and quotes

Ensure proper pool management, correct routing efficiencies and daily schedules maximize department capacity while providing a high level of customer service

Effectively manage to ensure positive results on all Length of Service reporting and metrics

Effectively communicate with customers, ensuring the highest quality service has been provided; occasional travel to jobs sites/customers as necessary