Senior Specialist, Policy & Standards

Systems Thinker: You can zoom out to see the entire ecosystem and zoom in to fix a granular process flaw.

Data-Driven: You are comfortable using data to tell a story and hold partners accountable.

Design and document comprehensive policies, standards, and Standard Operating Procedures (SOPs) for all external partner systems across shared space, food, transportation, and nursing

Establish and monitor Key Performance Indicators (KPIs) to measure the health and effectiveness of external partnerships.

Analyze school-level escalations to identify systemic failures or gaps in current standards.

Radically overhaul compliance-heavy workstreams that hinder agility.

Identify opportunities to automate or streamline third-party interactions to improve overall effectiveness.

Challenge and improve legacy vendor workflows, identifying habit-driven inefficiencies and proposing compliant, innovative alternatives that enhance service quality without increasing cost.