Senior Manager, Deployment

8–12 years of experience in technical delivery, deployment, or systems implementation, with 3-5 years in a people management role.

Demonstrated experience managing managers or leading multi-team functions in a software delivery or professional services environment.

Familiarity with data migration and system integration practices in enterprise or SaaS contexts.

Strong technical proficiency across multiple environments, including Linux, AWS, and Azure, along with scripting and database deployment experience, enabling effective assessment of team capacity, support of escalations, and informed evaluation of technical decisions.

Familiarity with public safety software or mission-critical enterprise software environments is strongly preferred.

Experience using AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning.

The Senior Manager, Deployments leads Versaterm's deployment and data migration & integration functions, overseeing a team of managers and specialists responsible for delivering, installing, configuring, and maintaining the Versaterm software suite across Public Safety customer environments.

This role is accountable for team performance, deployment quality, and operational efficiency—ensuring consistent execution against delivery commitments while developing the team’s technical capability, and leveraging modern automation and emerging tools to continuously optimize deployment processes, improve efficiency, and enhance overall delivery quality.

Operating across both technical delivery and people leadership, this role sets the standard for deployment methodology, cross-team execution, and operational scalability.

The Senior Manager works closely with the Director, Deployments to align capacity, resource strategy, and delivery performance with organizational goals.

Lead, coach, and develop a team of Deployment Specialists as well as Managers, providing clear direction, regular feedback, and performance management aligned with Versaterm's people leadership standards.

Own delivery standards across numerous teams, including tooling, documentation practices, and quality benchmarks for various solutions across various architectures.