trace3

Life Cycle Services Associate

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At a Glance

Location
Remote
Work Regime
remote
Posted
2026-03-17T18:06:08-04:00

Key Requirements

Required Skills

CRMExcelMicrosoft OfficePowerPoint

Requirements

High school diploma required.

Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks.

Must be a good collaborator, communicator and facilitator with customers and internal cross functional teams.

Ability to establish and execute against deadlines in a fast-paced environment.

Emphasis on ability to build and maintain relationships.

Strong analytical skills regarding client quotes, reports, manufacturer data.

Responsibilities

The Lifecycle Services Associate (LSA) will be responsible for managing customer support renewal opportunities within assigned accounts. The LSA will consult with account teams and provide commercial renewals pricing to grow revenue within region. In addition, the LSS will participate in the sales process as an extension of the Account Executives by building relationships with the Clients, Manufacturers, and Distributors. This position will also be responsible for managing the IT Support Infrastructure and any Support needs after every Renewal sale.