Senior Director, Patient Access & Satisfaction

10+ years of progressive leadership in patient access, patient experience, or healthcare operations.

Proven experience managing large, distributed patient-facing teams.

Strong understanding of intake, scheduling, financial counseling, and HIM workflows.

Bachelor’s degree required; Master’s degree preferred.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Pay Transparency for salaried teammates

The Senior Director of Patient Access & Patient Satisfaction provides enterprise leadership for all patient-facing access and experience functions, ensuring timely access to care, seamless intake, transparent financial counseling, responsive patient communications, and compliant medical records management. This role is accountable for patient satisfaction, access performance, and operational scalability across the organization.