coveoen

Senior Customer Experience Program Manager (1-year fixed term)

Apply Now

At a Glance

Location
London (United Kingdom)
Experience
5+ years
Posted
2026-07-02T14:41:43-04:00

Key Requirements

Required Skills

CRM

Domain Knowledge

  • Marketing
  • SaaS

Responsibilities

5+ years of experience in Customer Experience, Customer Success Programs, Program Management, Customer Marketing, or related customer-facing roles in a software-as-a-service (SaaS) environment.

Experience executing cross-functional customer engagement programs in a business-to-business (B2B) environment.

Experience working with customer engagement platforms, customer relationship management (CRM) systems, survey tools, and reporting dashboards.