E-Commerce Risk & Fraud Analyst

A drawing of an octopus fighting a pirate (not joking)*

3+ years of experience in fraud, risk, customer operations, or e-commerce systems

Strong hands-on experience with Shopify (order flows, fraud indicators, automation, apps, tagging, etc.)

Experience working with fraud detection tools, e-commerce platforms, or customer support systems (Red Points, Aftership, Parcel Labs, Yotpo, Amazon Brand Registry, or

Experience or exposure to supply chain and 3PL or fulfillment workflows including how fraud signals show up in logistics, order routing, or Asia-based sourcing

Experience responding to chargebacks and documenting fraud cases

final offer will be made within this range based on experience

401(K) with company matching

Financial Wellness Counseling

Sunglasses. Duh.

You know that fraud isn’t just about catching bad actors—it’s about protecting customers, revenue, and trust at scale.

As an E-Commerce Risk & Fraud Analyst, you’ll be responsible for proactively identifying, investigating, and mitigating fraudulent activity across goodr’s sales channels.

You’ll analyze Shopify fraud signals, monitor logistics trends with our 3PL partners, and manage complex cases and chargebacks while building the automated workflows and controls that prevent fraud before it happens.

Detect, investigate, and mitigate fraudulent transactions, unauthorized activity, and third-party selling across retail and e-commerce channels

Own fraud detection and prevention across Shopify, 3PL partners, and customer service workflows rather than just managing chargebacks

Analyze Shopify fraud signals, third-party tools, and fulfillment data to identify suspicious orders and emerging risk patterns

We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun. Interested in joining our team? Keep reading.

May or may not have a degree…we don’t care (bonus points for Basset Hound Science or Dinosaur Law)

Asks a lot of questions

3+ years of experience in fraud, risk, customer operations, or e-commerce systems

Strong hands-on experience with Shopify (order flows, fraud indicators, automation, apps, tagging, etc.)