Sr. Director, UX

We don’t expect candidates to have led in every dimension of this role.

15+ years in UX Design, UX Research, Content Strategy, or a combination; at least 6 years leading multi-disciplinary experience organizations (design + research + content), including org design, hiring, and operating model ownership.

Demonstrated track record of UX and content strategy at the executive level in a consumer-facing DTC company, with measurable contribution to business outcomes (conversion, activation, retention, revenue).

Demonstrated research discipline: experience building or running a research function where studies are scoped around open business questions.

C-suite-level influence through business fluency and clear thinking.

Hands-on fluency with AI design and research tools: personal usage, a formed point of view on where they add value, and demonstrated experience driving team adoption.

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive

A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families

(For more information on our total rewards please

click here

)

Free SimpliSafe system and professional monitoring for your home.

We are seeking a Senior Director of UX Design, Research & Content Strategy to own experience strategy across our full product portfolio: app, web, hardware interfaces, and the end-to-end customer lifecycle.

You will sit on CPO’s leadership team for product planning and investment decisions, and you are expected to drive UX, research, and content as a unified business function.

You will inherit a team of 12 (designers, researchers, and content strategists) and a function with real capability and momentum.

SimpliSafe’s UX, research, and content capabilities have grown substantially; this role is the next chapter: moving the function from craft-focused to outcome-accountable, from reactive to proactive, and from team-level to enterprise-level influence.

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.