Service Tech II

Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment

Proficient and able to install a basic duct fitting

Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision

Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns

Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

§ Competitive Pay, including incentive opportunities for many positions

§ Paid Time Off and Company Holiday Pay

§ Medical /Dental /Vision Insurance programs

§ 401(k) Retirement Savings Plan with company matching contributions

§ Life Insurance, for you and options you can elect for your family

Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories.

Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction.

Promotes products and services to customer.

Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner

Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner

Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks

• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed