Corporate Systems Support Specialist, Americas

2–4 years of hands-on IT support experience in a corporate environment.

Experience managing hardware logistics — device lifecycle, inventory, asset management, shipping — must.

Hands-on experience maintaining and troubleshooting printers and office peripherals — must.

Experience supporting and operating conference room AV technology and enterprise conferencing platforms (Google Meet, Zoom, MS Teams) — must.

Experience with ITSM/ticketing platforms (Freshservice, ServiceNow, or equivalent) — must.

Experience with Google Workspace end-user support — advantage.

Deliver hands-on deskside support at NYC Global HQ — serve as the primary onsite technician for hardware, software, networking, and peripheral issues across every department in the building.

Run AV for live events at NYC Global HQ — set up, operate, and troubleshoot AV for all-hands meetings, town halls, executive briefings, and company events; serve as the technical lead behind the scenes for live productions at HQ.

Deliver white-glove support to C-level executives and senior leadership — provide rapid, discreet, and reliable resolution of technology needs for the executive team across devices, conferencing, and collaboration tools.

Supporting IT hardware logistics for the Americas — manage the full lifecycle of end-user devices including procurement coordination, inventory tracking, computer refreshes, asset tagging, shipping, and decommissioning across U.S.

Support the Onboarding of new hires through IT orientation — run IT orientation sessions for incoming employees, hand off provisioned devices, walk new hires through core tools and access, and make sure their first-day experience is smooth and welcoming.

Keep conference rooms meeting-ready — ensure every room’s AV and collaboration stack (displays, cameras, mics, codecs) is standardized, operational, and ready the moment a calendar invite lands; monitor and resolve issues before users notice them.

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery, and audience quality across campaigns to drive performance.

Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best-in-class solutions across the digital ecosystem that help build a better industry.