Senior Revenue Operations Manager

6+ years of experience in Marketing Operations, Revenue Operations, or a closely related GTM systems discipline, with demonstrated ownership of the tech stack and automation infrastructure.

Proven track record of navigating revenue operations through rapid scaling, whether driven by organic expansion or strategic acquisitions.

HubSpot expertise is required at the administrator level, including unified CRM configuration, workflow automation, lifecycle stage management, and reporting, across marketing, sales, and customer success.

Hands-on experience building AI-powered workflows and automations using tools such as Clay, Claude, n8n, or equivalent; comfort operating at the intersection of AI tooling and GTM process design.

Proven experience managing lead scoring, persona segmentation, and marketing automation for both SMB/individual and enterprise buyer segments.

Experience with data enrichment tools (Clay, Orbital, or similar) and multi-system integration management.

We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.

We provide all-expense-paid time throughout the year together, including at our annual retreat.

The compensation range for this role is $150,000 - $190,000. Actual compensation will be determined through a variety of factors including the candidate's skills, qualifications, and experience.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our recruiting team at

[email protected]

The Senior Revenue Operations Manager is a senior individual contributor responsible for architecting, operating, and continuously improving the systems and workflows that power Instinct's go-to-market engine across all product lines.

Reporting to the Vice President of Revenue Operations, this role serves as the technical and operational backbone of the Revenue Operations team, owning HubSpot as the unified CRM of record and ensuring that every GTM system, integration, and automation is built to scale, well-documented, and aligned to business priorities.

You are AI-first and automation-first in everything you build, actively replacing manual work with durable systems and treating documentation as a prerequisite, not an afterthought.

You are relentlessly customer-journey focused, understanding that every workflow, handoff, and data flow has a downstream effect on the experience of the people Instinct serves.

Marketing Operations — Primary Focus

Own and administer the marketing technology stack with HubSpot as the system of record; maintain clean, governed integrations across connected platforms including Slack, Mixpanel, Metabase, Clay, Orbital, Claude, Zoom, and Intercom.