Operations Coordinator

1+ years of experience in an administrative, operations, loan processing, or coordinator role.

Strong organizational skills with proven experience managing multiple files, tasks, and deadlines simultaneously in a fast-paced environment.

Demonstrated attention to detail and accuracy when handling documents, data entry, and numbers (e.g., tracking deliverables, fees, and wire information).

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); comfortable creating trackers, simple reports, and updating templates.

Familiarity with CRM or database systems (e.g., Salesforce) and comfort learning new internal systems to maintain accurate deal, contact, and property data.

Strong written and verbal communication skills for professional interaction with internal teams, borrowers, vendors, and other external partners.

Monthly paid volunteer hours and donation matching to benefit our communities

Employee Resource Groups that help you grow with us

Fertility and family planning services

Up to 12-weeks of fully paid parental leave

Mental health care, including free counseling sessions:

We'll help you fund your learning journey with generous tuition reimbursement

Berkadia’s mortgage banking platform is consistently ranked among Fannie Mae, Freddie Mac and HUD’s top lenders and is seamlessly integrated with our investment sales and servicing platforms to provide superior client service. Let the strongest research, technology, capital relationships, and a nationwide network of industry professionals propel you to the next stage of your commercial real estate career.

Be Backed by the Best. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

Support the Affordable Housing Mortgage Banking team in coordinating deals from quote through application, underwriting, and closing.

Set up and manage electronic deal files, ensuring documents are organized, current, and compliant with Berkadia and agency requirements.

Collect and track borrower and property deliverables, including rent rolls, regulatory agreements, HAP contracts, bond/LIHTC documents, and third‑party reports.