mitel

Operations Manager

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At a Glance

Location
Illinois, United States
Employment
Full time
Posted
2026-06-10

Key Requirements

Domain Knowledge

  • Telecommunications

Requirements

project teams and an advanced knowledge of telecommunications solutions to

Responsibilities

The Operations Manager provides leadership for the Field Service

Operations group including Service, Installation, AMC, and System Implementation groups.

This position meets / exceeds financial and customer satisfaction goals through the successful management of:

Customer Satisfaction

Continuously delivers exemplary service to all internal and external customers; acts as the escalation point for customer, technical, and support related issues.

Through detailed department business plans, identifies and projects necessary resources including requirements for manpower, capital expenditures, and inventory (if required).