Learning Specialist II

Experience & Execution: You have 3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees.

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First-Line Support: Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels.

Onboarding Project Management: Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless.

Program & Resource Delivery: Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids.

Portfolio Operations: Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag.

Knowledge Management: Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes.

Data & Process Optimization: Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience.

We are seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. As a part of the Learning team, this role is perfect for a strong facilitator who loves building welcoming human connections and is energized by managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs.

The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.