gympass

Client Success Senior Account Manager

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At a Glance

Location
Mexico (CDMX - Hybrid)
Work Regime
hybrid
Posted
2026-07-07T16:02:59-04:00

Key Requirements

Required Skills

CRM

Domain Knowledge

  • Marketing

Requirements

Proven experience in account management, client success, or similar roles in the B2B technology market.

Demonstrated ability to build and maintain strong relationships with clients.

Working knowledge of CRM tools and client communication platforms.

Passion for client success and commitment to excellence.

Experience in the wellness or health-related technology sector and/or Knowledge of digital marketing and growth hacking strategies are a plus.

Compensation & Benefits

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life.

WELLHUB:

Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

Responsibilities

Client Success Senior Manage

The Client Success Sr.

Manager is responsible for creating and consolidating strong relationships with a portfolio of larger-sized clients (5,000 or more eligible employees), driving their long-term growth and satisfaction.

This strategic role combines account management, business development, and effective communication skills to ensure the continuous success of clients and the expansion of revenue.

Client Portfolio Management:

Maintain proactive relationships with an assigned portfolio of clients.

About the Company

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.