Business Analyst, Technology and Operations

You have relevant experience in business analysis or a similar role, including gathering and translating business requirements, process mapping, and supporting system implementation or integration projects.

You have the curiosity and logic to ask probing questions to gain insights and in-depth understanding of the needs of the business and end users.

You can effectively translate these needs into technical requirements, generating documentation, building workflows and business processes, and creating PowerPoint presentations to share concepts and end goals with stakeholders.

Familiarity with SQL is an asset.  You can evaluate solutions, analyze data, and make recommendations that improve processes and inform decision-making.

You have  familiarity with CRMs, LMS, and ERP systems.  You can rapidly master new tools, platforms, and services, and take a proactive approach to resolving challenges.

Impact.

You will collaborate with stakeholders across the university to ensure operational efficiency and seamless technology integration. Acting as a bridge between business and IT, you will shape how technology is understood, configured, and used.

Technical growth.

As part of a growing IT and Operations team, you will gain exposure to high-visibility projects and senior leadership. You will take on meaningful challenges such as requirements gathering, process mapping, solution evaluation, and system implementation. You will directly contribute to improving workflows and productivity across the institution.

Career development.

Yorkville University is a progressive, forward-thinking, innovative education centre. You will join an organization that inspires change, nurtures collaboration, supports faculty and students in their journey, and continuously innovates. You will work with a leader who values autonomy, collaboration, and accountability.  You will be supported in refining your skills, expanding your network, and exploring future opportunities, including the potential to move into a Senior Business Analyst role.

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.