Part-Time (PM) Student Support Associate (Colorado Springs)

1–2 years of experience in a customer service or administrative support role, ideally in a fast-paced, learner- or client-focused environment.

Commitment to ACI Learning’s values: accountability, customer focus, integrity, passion, resourcefulness, and teamwork.

Familiarity with Salesforce or Learning Management Systems (like Docebo).

Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.

Four weeks of paid parental or medical leave, so you can focus on what matters most.

Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.

401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.

Part-Time (PM) Student Support Associate

You’ll help students stay on track with their courses, assist with attendance, scheduling, and academic progress, and make sure every interaction feels personal, professional, and empowering.

You’ll handle questions across multiple channels — phone, chat, email, and text — providing timely, Tier 1 support and connecting learners with the right team when needed.

You’ll also help maintain accurate student records in Salesforce, support compliance requirements, and collaborate across departments to make sure no learner slips through the cracks.

When working onsite, you’ll manage the front desk, greet visitors, handle mail and deliveries, and keep our shared spaces organized and welcoming — all while helping create a supportive, learner-first environment.

Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.

We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.

The ACI Team

Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.

Purpose-Driven Culture

At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.