newsela

Manager, Professional Learning (Remote, US)

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At a Glance

Location
United States
Work Regime
remote
Experience
5+ years
Posted
2026-03-23T23:07:03-04:00

Key Requirements

Required Skills

Salesforce

Domain Knowledge

  • Education
  • Finance
  • Insurance
  • Medical

Requirements

You have 5+ years of experience in professional learning, instructional design, or educational leadership.

You are available to travel up to 30% of the time year round, and up to 50% of the time during high-volume delivery seasons.

Proficiency with Salesforce, G-Suite, and modern LMS education platforms

Preferences: A data-driven decision-maker and leader, you draw on your pedagogical knowledge to inform professional learning strategy, and you’re always on a quest to find new and effective ways for educators to better serve the needs of their students.

Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul.

We are a fully remote company.

Responsibilities

Director of Customer Experience, you will lead and coach a high-performing team of Professional Learning Managers to deliver best-in-class professional learning.

You will spearhead the design of innovative professional learning content, ensure all sessions align with current pedagogical best practices, and maintain a deep, evolving mastery of Newsela’s product suite.

You will deliver high-quality professional learning at schools and districts across the country, in addition to overseeing our Partner Program so that every Newsela customer receives a world-class experience.

You’ll manage a team of PLMs, helping them sharpen their facilitation skills and ensuring they have the resources needed to drive teacher success at scale.

Conduct regular 1:1s and observations (virtual or in-person) to provide actionable feedback on facilitation and presentation style

Design and execute internal onboarding for new PLMs

About the Company

Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.

#LI-Remote

Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits.

Base Compensation Range

$82,000