Research Quality Analyst, Channel & Customer Research

You have 1–3+ years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis.

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As the Research Quality Analyst on the Channel & Customer Research (CCR) team, you will be essential in upholding the quality and accuracy of our AI-driven primary research.

This role is responsible for the end-to-end quality assurance of our research projects, from auditing foundational documents like questionnaires and prompt sheets to performing final reviews of our Gen Grid Channel Check outputs.

You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients.

This position offers an opportunity to develop expertise in AI-powered research and contribute to the refinement of workflows that generate trackable, high-quality insights.

Perform rigorous quality assurance on Gen Grid Channel Check outputs to ensure data accuracy, grammatical correctness, and adherence to stylistic guidelines.

Collaborate with the research team to identify, troubleshoot, and resolve quality issues throughout the project lifecycle.

Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop.