Senior Software Engineer, Voice AI Platform

Proficient in backend technologies like

Skilled with frontend frameworks like React, and CSS frameworks like Tailwind or Bootstrap.

Experienced in building on AWS, with tools like Docker and Git.

Comfortable turning high-fidelity UX designs from Figma into reality.

Adept at designing databases and architectures that scale and perform well.

Enthusiastic to employ AI-based tooling to expand impact and improve work.

In this role, your focus will be on improving the core Voice AI stack, using your technical chops to influence not just the code, but also product and business strategies.

This is a golden opportunity for a hands-on, entrepreneurial engineer who thrives in a modern tech stack environment, loves solving real-world problems through technology and AI.

You’ll identify where you can create impact, run experiments, iterate quickly, and have a strong role in shaping the future of Voice AI here at Toast.

Design, scope, and implement

cutting-edge solutions using a mix of technologies.

to boost quality, performance, usability, and scalability of the Voice AI product.

The Voice AI team is responsible for building and advancing Toast’s restaurant Voice products, as well as working closely with the integrated Websites, Branded App, and Online Ordering teams. This group is highly product oriented, with a laser-focus on creating top tier Voice-driven consumer experiences for restaurants and their guests, starting with Voice Ordering and Voice Answering. The Voice AI team’s work advances the cutting edge of low-latency AI, audio processing, and system architecture to provide fast and genuine Voice ordering for our customers. The team rigorously measures and iterates on product performance to build compelling voice-driven experiences, so be prepared to innovate in a new product paradigm on products built for massive scale and exacting product quality.