Senior Professional Services Engineer (AI)

Collaboration & Knowledge Sharing:

Provide technical configuration and, in some cases, light programming as required (JavaScript, HTML/CSS for UI tweaks).

Provide development, and enhancement, as well as management and coordination of changes to existing applications

Understand Structuring knowledge repositories hierarchies, categorization, and knowledge mapping for intuitive navigation

Operational Excellence:

Manage assigned tasks and deliverables in alignment with project and CoE objectives.

Join an ever

-

growing, market disrupting, global company where the teams

–

comprised of the best of the

best

The Professional Services Implementation Engineer, AI is a customer

-

facing, billable role within the

delivery team, responsible for the remote implementation, configuration, and integration of the NICE

CXone platform. The role focuses on delivering special

ized AI

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.