Cruise Expert

3+ years of consultative cruise or luxury travel sales experience.

First-hand experience with luxury and/or expedition cruising

Demonstrated ability to design and sell complex Land & Sea itineraries, and FIT travel for high-net-worth clientele.

A track record of exceeding sales targets while delivering a high-touch client experience.

Strong organizational discipline to manage multiple active itineraries simultaneously without missing details.

Calm and creative problem-solving instincts to find solutions before clients notice the problem existed.

Competitive base salary + uncapped commission structure

3 weeks paid time off

Performance-based FAM trips

Industry discounts

Extensive training and onboarding program

This is not a typical sales role. This is a call to professionals who sell with elegance, advise with authority, and understand that, for discerning travelers, the journey is everything. Kensington's Cruise Experts are the architects of extraordinary adventures - designing bespoke Land & Sea itineraries that take clients to the far edges of the earth, from the polar ice fields to the Galapagos, from hidden Mediterranean coves to the untouched rivers of Asia. You will not just book travel, you transform it.

From the moment of first contact to welcoming your travelers home, you will guide high-end clientele through a unique and exhilarating portfolio of luxury products and experiences. You will offer an array of premium-to-luxury cruise line products, along with meticulously curated pre- and post-cruise experiences, including private guides, charter flights, luxury lodges, and immersive cultural experiences.

As a Cruise Expert, you will own the full sales cycle with confidence: uncovering each client's vision in the discovery call, navigating vessel selection and cabin categories, coordinating logistics, and closing with conviction. You will action incoming leads and cultivate a book of loyal, high-net-worth clients who return to you again and again because no one else delivers at your level.

Lead high-touch discovery conversations that reveal what moves your clients - then design journeys that exceed those expectations.

Craft seamless Land & Sea itineraries that combine bespoke fly-cruise options, luxury lodges, private guides, and multi-country extensions.