assetwatch
Customer Success Manager
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 4+ years
- Posted
- 2026-07-20T10:37:21-04:00
Key Requirements
Required Skills
Domain Knowledge
- Education
Benefits & Perks
d growing team Unlimited PTO We have a distributed team th
xible work schedule Comprehensive benefits including retirement plan match Opportu
Requirements
4+ years in account management or customer success
2+ years' experience selling additional products and services to existing accounts
Experience with CRM platforms (Salesforce strongly preferred)
Strong active listening skills with a desire and knowledge to understand and solve for customer needs
Experience strategically consulting customers, creating success plans, and achieving their desired outcomes
History of exceeding retention and expansion quotas
Responsibilities
Customer Success Manager
to become a trusted advisor to customers and own the success of the partnership.
You will help demonstrate the value for our customers and be their go-to contact, advocating and facilitating successful customer outcomes throughout the broader Asset Watch organization.
To succeed in this role, you will need to focus on customer objectives, be a team player, have outstanding collaboration skills and the ability to think critically.
Take ownership over each account in your portfolio by building strong relationships to ensure customer satisfaction
Acquire a deep knowledge of company products and value proposition