alacritysolutions
Customer Support Representative
At a Glance
- Employment
- full_time
Key Requirements
Required Skills
Domain Knowledge
- Construction
- Education
- Insurance
- Medical
- Regulatory
Benefits & Perks
hy Choose Alacrity: Benefits Package including Medical, Dental, Vision, Shor
Requirements
High school diploma required.
Two years of Customer Service experience.
Basic computer and keyboarding skills, including Microsoft Word, Excel, and Outlook.
Must be able to work in both a team environment and autonomously.
Self-motivated and independently able to prioritize tasks and resolve issues.
Compensation & Benefits
$18.00 per hour- starting hourly wage
Job Specifics:
Remote based- CST/MST/PST time zone
Full-Time (M-F, 8AM-5PM in CST/MST/PST)
Responsibilities
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Regular and reliable attendance is an essential function of this position.
Act as a liaison, provide guidance, answer questions, and resolve any emerging problems that our customers might face with accuracy and efficiency.
Proactively ensure contractor compliance with standards set forth in best practices.
Review insurance claim assignments within assigned territory to ensure contractor compliance with standards set forth in best practices.