shipmonk
Sr. Manager, Operations Continuous Improvement
At a Glance
- Location
- Pittston, Pennsylvania, United States
- Experience
- 5+ years
- Posted
- 2026-04-07T11:56:07-04:00
Key Requirements
Required Skills
Domain Knowledge
- E-commerce
- Logistics
- Supply Chain
Requirements
Minimum of 5 years of experience in e-commerce fulfillment operations, inventory management, and process optimization, preferably in a fulfillment center or distribution environment.
Ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Metabase, Tableau, etc.
Proficiency in inventory management systems and software, such as ERP systems and warehouse management systems.
Strong understanding of inventory control best practices, lean principles, and continuous improvement methodologies.
Lean program leadership and/or certification(s) preferred.
Preferred experience in Wholesale/B2B fulfillment
Responsibilities
Merchant Launch & Solutions:
Support the analysis of merchant attributes and SKU profiles to determine effective solution(s)
Own the successful design, execution and oversight of merchant launches, ensuring all operational aspects are thoroughly planned and executed.
Coordinate with cross-functional teams to ensure all merchant launch requirements are met and any issues are promptly addressed.
Define, track, and analyze metrics related to the launch of new merchants.
Develop and support the implementation of new service offerings.