Certified Training Manager

Basic Qualifications

10+ years of experience in HVAC, building systems, or a related technical industry

3+ years of experience in account management, distributor relations, training coordination, or a customer-facing field role

Experience presenting to distributor principals and frontline technicians alike

Train-the-Trainer experience is ideal

Proficiency with CRM platforms, Microsoft Office Suite, and LMS or training management systems

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

POSITION SUMMARY

The Certified Training Manager serves as the primary relationship owner and operational lead for all Certified Training Center (CTC) locations across North America. The core function of this role is Train-the-Trainer delivery — equipping each distributor's Technical Service Manager (TSM) with product knowledge, instructional skills, and technical expertise needed to confidently train HVAC technicians on the full Bosch equipment portfolio. Beyond TSM development, this role is responsible for the performance, satisfaction, and growth of the CTC distributor network — ensuring that each subscriber receives maximum value from their partnership with the Ducted Systems Academy. Acting as the connective tissue between DSA and its CTC partners, this manager drives program consistency, resolves escalations, and champions the subscriber experience at every touchpoint.

KEY RESPONSIBILITIES

Distributor Relationship Management

Serve as the dedicated point of contact for all Certified Training Center (CTC) distributor subscribers throughout North America.

Conduct regular check-ins and quarterly business reviews with each CTC location to assess satisfaction, utilization, and outcomes.

We Are Bosch

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other.

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Reinvent yourself:

At Bosch, you will evolve.