IT Administrator (Virginia)

Basic understanding of computer systems, networks, and common enterprise software

Familiarity with Mac and Windows operating systems

Hands-on experience supporting Zebra printers, including setup, network connectivity, and print quality troubleshooting

Prior experience with mobile device management (Jamf and Intune)

Experience with helpdesk or ticketing systems (e.g.

Zendesk, Jira, ServiceNow)

Monitor support channels and take ownership of user issues through to resolution, escalating as needed

Work on site in our Virginia Distribution Center - providing technical support to our users, and warehouse equipment

Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.)

Assist with onsite IT support

Support provisioning and deprovisioning of users and devices

Report or escalate integration issues appropriately

About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most:

helping people get better.

This is your invitation.