cottinghambutlerinsuranceservicesinc
Member Services Advocate
At a Glance
- Location
- Iowa City, Iowa, United States
- Posted
- 2026-07-24T14:54:16-04:00
Key Requirements
Domain Knowledge
- Healthcare
- Insurance
- Medical
Benefits & Perks
1 Medical, Dental, Vision Insurance Flex Spending or HSA 401(k) with compan
Compensation & Benefits
Most benefits start day 1
Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/Defined Contribution (1-year waiting period)
PTO/Paid Holidays
Responsibilities
Member Services Advocate
Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations.
This role is intended for experienced professionals with a strong background in health insurance, claims resolution, or benefits administration who can independently assess issues, interpret plan details, and drive outcomes across multiple stakeholders.
In this role, you will guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, and partner directly with providers, carriers, and third-party administrators to ensure accurate and timely resolution.
Flex Spending or HSA
Profit-Sharing/Defined Contribution (1-year waiting period)
About the Company
At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on
www.CottinghamButler.com
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