cottinghambutlerinsuranceservicesinc

Member Services Advocate

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At a Glance

Location
Iowa City, Iowa, United States
Posted
2026-07-24T14:54:16-04:00

Key Requirements

Domain Knowledge

  • Healthcare
  • Insurance
  • Medical

Benefits & Perks

Health Insurance

1 Medical, Dental, Vision Insurance Flex Spending or HSA 401(k) with compan

Compensation & Benefits

Most benefits start day 1

Medical, Dental, Vision Insurance

Flex Spending or HSA

401(k) with company match

Profit-Sharing/Defined Contribution (1-year waiting period)

PTO/Paid Holidays

Responsibilities

Member Services Advocate

Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations.

This role is intended for experienced professionals with a strong background in health insurance, claims resolution, or benefits administration who can independently assess issues, interpret plan details, and drive outcomes across multiple stakeholders.

In this role, you will guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, and partner directly with providers, carriers, and third-party administrators to ensure accurate and timely resolution.

Flex Spending or HSA

Profit-Sharing/Defined Contribution (1-year waiting period)

About the Company

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on

www.CottinghamButler.com

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