Front Desk Agent - Courtyard by Marriott Tysons

1+ years prior guest service experience required preferably in a hospitality setting.

Night Audit experience is a plus!

Well-Being Benefits:

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

Vacation Policy

Long Term Planning:

Guest Service:  Anticipates and responds to guests in a friendly and positive manner.

Responsible for providing the highest level of service.

Process check-ins and check-outs, verify billing, create reservations, and process special requests.

Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.

Saul Company Hospitality Group guest service recovery program.

Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!