Program Manager II - Customer Success Programs

Bachelor’s degree or equivalent practical experience.

3–5 years in project management, program management, sales operations, or business analysis (SaaS or GTM experience is a plus).

Exposure to cross-functional program work and stakeholder communication.

Comfortable working in a remote environment and able to collaborate effectively across time zones.

Analytical skills with proficiency in Excel/Sheets and basic data tools (e.g. Looker, Tableau, or Salesforce reporting).

Excellent attention to detail and follow-through.

Samsara’s Customer Success Programs team drives operational excellence and scalability across our global Sales organization. As a

Program Manager II

, you’ll play a critical supporting role in executing high-impact initiatives that improve sales productivity, streamline workflows, and drive adoption of strategic go-to-market changes.

This role will work closely with to support programs that evolve and scale our Customer Success strategy, helping ensure Samsara’s post-sales teams are enabled to drive consistent, customer-centric outcomes. These initiatives often span process improvements, enablement rollouts, change management, and tooling enhancements.

The ideal candidate is highly organized, detail-oriented, and proactive. You should be excited to build your program management skills while gaining exposure to a broad range of stakeholders across CS, Revenue Operations, Systems, and Enablement. This is a great opportunity to grow into a high-impact operator while learning how strategic transformation happens inside a high-growth GTM organization.

This role is open to candidates residing in the US