firstnationalbankofamerica
Multilingual CSR - Portuguese (Part-Time)
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At a Glance
- Location
- Lansing, Michigan, United States
- Work Regime
- onsite
- Posted
- 2026-05-12T10:26:53-04:00
Key Requirements
Required Skills
Microsoft Office
Requirements
Strong communication skills (phone and written)
A positive attitude and willingness to learn
Ability to manage multiple tasks and stay organized
Basic computer skills (Microsoft Office, Outlook, internet)
Strong attention to detail
Fluency in English, Spanish, and/or Portuguese (preferred, not required)
Compensation & Benefits
Hourly pay + opportunity to earn monthly incentive bonuses based on performance
Discounted childcare
Pet Insurance
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand
Responsibilities
Answer incoming calls and messages, helping customers with their questions
Resolve customer requests in a timely and professional manner
Make outbound calls to follow up and provide exceptional service
Create and maintain accurate customer records