firstnationalbankofamerica

Multilingual CSR - Portuguese (Part-Time)

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At a Glance

Location
Lansing, Michigan, United States
Work Regime
onsite
Posted
2026-05-12T10:26:53-04:00

Key Requirements

Required Skills

Microsoft Office

Requirements

Strong communication skills (phone and written)

A positive attitude and willingness to learn

Ability to manage multiple tasks and stay organized

Basic computer skills (Microsoft Office, Outlook, internet)

Strong attention to detail

Fluency in English, Spanish, and/or Portuguese (preferred, not required)

Compensation & Benefits

Hourly pay + opportunity to earn monthly incentive bonuses based on performance

Discounted childcare

Pet Insurance

401k with employer match

Adjustable desks that can be raised or lowered to sit or stand

Responsibilities

Answer incoming calls and messages, helping customers with their questions

Resolve customer requests in a timely and professional manner

Make outbound calls to follow up and provide exceptional service

Create and maintain accurate customer records