Customer Service Representative

A minimum of 1 year previous customer service experience in customer facing role

A minimum of 1-2 years experience in construction or manufacturing industry in any setting

Preferred experience with AS400, SAP

Strong organizational and listening skills

Ability to work overtime when required

Strong attention to detail

Maintain broad knowledge of products and services of the organization

Document customer interactions and transactions

Data entry of faxed, emailed, and phoned in orders for production

Coordinate between sales and production to meet customer expectations

Maintain good communication channels with product and support staff

Communicate with customers to determine expected delivery date and time.