Deal Desk Analyst - Boston (Portuguese or Spanish Speaking)

At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement

At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company

Working knowledge of revenue recognition principles

Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues

Experience with Salesforce and CPQ

Hands-on experience using AI tools such as Claude, ChatGPT, or similar — and a genuine interest in applying AI to automate and scale business processes

Generous and competitive benefits package

New hire stock equity (RSUs) and employee stock purchase plan

Continuous career development and pathing opportunities

Product training to develop an in-depth understanding of our product and space

Best in breed onboarding

Internal mentor and buddy program cross-departmentally

Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams

Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies

Solve customer satisfaction issues following execution of the deal

Actively negotiate deals directly with the customer as needed

Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management

Function as point of contact and subject matter expert for Sales on deal pricing matters