encora10

Support Team Lead

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At a Glance

Location
United States
Experience
8+ years
Posted
2026-07-21T16:21:15-04:00

Key Requirements

Required Skills

AWSAzureDevOpsGCPKubernetesMicroservices

Certifications

  • ITIL

Domain Knowledge

  • Engineering

Requirements

5–8+ years in SRE, DevOps, or production engineering roles.

2–4+ years in a technical lead or people management capacity.

Strong experience supporting AWS-based applications, microservices, or API-driven environments.

Hands-on experience with observability stacks (either opensource or splunk)

Familiarity with ITIL and incident frameworks.

Certifications in ITIL, AWS, Azure, or GCP.