huntsman
Senior Customer Service Advisor
At a Glance
- Location
- Costa Rica - Heredia
- Employment
- Full time
- Experience
- 3+ years
- Posted
- 2026-06-18
Key Requirements
Required Skills
Domain Knowledge
- Engineering
- Manufacturing
- Supply Chain
Requirements
3+ years of experience in Customer Service and/or shared service environments.
3+ years of experience in Order Management and/or Supply Chain roles.
Customer focus and relationship-building capabilities.
Experience with Transportation Management Systems (TMS).
SAP Sales & Distribution and CRM modules experience.
Work in a dynamic shared services environment managing high volumes of customer interactions.
Responsibilities
Senior Customer Service Advisor (Order Management and Fulfillment)
Huntsman is seeking a Senior Customer Service Advisor supporting the Division Name Division located in Location.
This position will report to the Customer Service Manager .
The Senior Customer Service Advisor (CSA) is Huntsman's "face to the customer," overseeing and ensuring seamless execution of the customer ordering processes.
Customer Service Advisor is knowledgeable in the systems, policies, and products for the business they support and manages customer orders from receipt through delivery while tracking efficiency and performance metrics.
In summary, as the Senior Customer Service Advisor, you will: