Product Manager, Billing

4–7 years of product management experience with at least 1–2 years owning a technically complex domain.

Strong understanding of payment processing, payouts, fee models, refunds/chargebacks, multi-processor setups, and reconciliation.

Proven ability to work with engineers on backend/system design trade-offs and to ship reliable platform capabilities.

Comfort with data: defining metrics, building a measurement plan, and using analysis to prioritize and evaluate impact.

Experience with payment processors (Stripe Payments, PayPal, etc.) and/or financial systems integrations.

Experience in B2B SaaS pricing & packaging or self-serve account management.

The compensation range for this role is €5,600 - €6,100 gross.

Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

31 days off

100% paid telemedicine plan

Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.

Product Manager, Billing

own and evolve Fundraise Up’s Billing domain end-to-end: transaction-based fee handling, fee coverage, payouts, refunds and the financial flows behind donations.

We charge organizations a percentage fee per transaction (netted from payouts), which donors can optionally cover.

Own the Billing product area roadmap, outcomes, and prioritization; define quarterly goals and success metrics.

Partner with Engineering to deliver resilient billing systems (accuracy, idempotency, retries, monitoring, incident response, and clear ownership boundaries).

Improve revenue protection and customer experience via dunning, failed payment recovery, refunds, and dispute/chargeback-related flows (as applicable).

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.