Patient Access Rep - Behavioral Health

Beginning knowledge of American Society of Addiction Medicine (ASAM) dimensions and criteria

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Excellent customer service and communication skills and innovative handling of difficult customers and diverse populations.

$19

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$23 USD

•    Medical, Dental, and Vision Insurance

•    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accurately obtains and processes patient demographic, insurance, and medical information.

Correctly identifies and registers patient into the Master Patient Index.  Acts appropriately on Real Time Insurance eligibility messages, including adding, removing, correcting, and terminating coverages.

Provides patients with the necessary regulatory information.

Demonstrated ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, administrative applications and necessary online applications

Adheres to the compliance policies of the department and organization.  Maintains knowledge of departmental issues and hospital-wide change, by attending meetingsand in-services, and by keeping abreast of all appropriate written and electronic emails provided to the employee.