Area Manager, Fulfillment Operations

Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals.

Own operational metric reporting, including, but not limited to, VCPO, UPH, OPH (Batch, Labelling, Pick, Pack), on-time receiving and shipping, merchant SLA’s and Injury Rate. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards.

Responsible for ensuring teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed so they can best perform in their roles. Assign tasks, provide coaching and accountability, and motivate team towards achieving performance goals.

Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources to meet standards.

Actively foster employee engagement onsite by participating in activities, events, and programs that contribute to workplace culture, a positive work environment and employee wellbeing.

Review and approve associate timecards daily.

Medical, Dental, Vision & Basic Life Insurance

Paid Maternity/Parental Leave Program

Flexible Time Off Program

Paid Sick Leave

Wellness Days (1 day/quarter)

401K Match

The Area Manager is a

people

first leader responsible for directly managing and developing a team of leads and associates in our fulfillment centers.

They’ll

be heavily involved in driving process improvement,

maintaining

https://www.shipbob.com/careers/culture/

).

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize

ShipBob’s

proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across