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EDI Analyst I (B2B SaaS)

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At a Glance

Location
United States
Employment
FULL_TIME
Compensation
{'@type': 'MonetaryAmount', 'currency': 'USD', 'value': {'@type': 'QuantitativeValue', 'minValue': 60000, 'maxValue': 70000, 'unitText': 'YEAR'}}
Department
Prompt
Posted
2026-03-10

Key Requirements

Required Skills

CRM

Domain Knowledge

  • Clinical
  • Environmental
  • Healthcare
  • Insurance
  • Medical
  • SaaS

Benefits & Perks

Health Insurance

edical, dental, and vision insurance benefits Discounted pet insurance FSA/D

Requirements

Working knowledge of X12 Manual (837P, 837I, 835, 276, 277)

Experience performing Healthcare EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities

Experience as EDI Analyst, troubleshooting clearinghouse/payer related rejections

Clear and effective communicator with excellent verbal and written skills

Demonstrated extreme attention to detail and organizational skills

Ability to meet deadlines with a strong sense of urgency

Responsibilities

Our expectation of this role is that you become a major contributor in assisting our clients via our chat/email support channel for all things 837/835 related.

Develop and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system

Resolve common support ticket inquiries in a timely manner. (Clearinghouse rejections, EDI Rules, ERA/EDI Application Help, etc)

Improve and advocate for customer experience by identifying opportunities to enhance our enrollment process and provided EDI/ERA support

Understand customer needs on a case by case basis to ensure a successful transition (NPI/TIN billing combinations, payer mix, unique billing rules)