caseguard
Account Manager
At a Glance
- Location
- Arlington, Virginia, United States
- Experience
- 1–3 years
- Compensation
- arning environment Pay Range: $70,000 - $80,000 Annually plus uncapped commis
- Posted
- 2026-06-11T11:06:08-04:00
Key Requirements
Required Skills
Domain Knowledge
- Healthcare
Benefits & Perks
edical, Dental, and Vision Insurance 401K Paid Vacation Ten paid holidays pe
Requirements
Ability to build and maintain lasting relationships with key clients and build networks within the law enforcement community, healthcare, and the private sector.
Analytical and able to see the bigger picture, matching specific solutions to each client’s business objectives.
Organized, with the ability to manage a wide range of customer activities.
Knowledge on customer relationship management tools Salesforce and Notion).
Compensation & Benefits
Competitive Salary
Stock Option
Medical, Dental, and Vision Insurance
401K
Paid Vacation
Ten paid holidays per year
Responsibilities
Write a Personalized Help Guide to Train Clients on their Use Case.
Perform one-on-one Training of the Software to new and existing clients on how to use the software (step by step).
Accountable for client retention and assists with service level tracking and reporting.
Manage a select portfolio of clients, including contract renewals and price increases.
Perform extensive research on how to retain and increase sales through client partnerships.
Perform standing quarterly business reviews with each client.
About the Company
CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software. CaseGuard Studio is one of a kind. Our team is driven by a passion for great software design, creating great products, and creative processes; CaseGuard implements innovative ideas across multiple services and agencies. We invest in people. We nurture skills consistent with our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise, and our collaborative spirit are measures of our success.