General Manager, Midwest Region

Foster a culture deeply committed to providing a world class customer service experience

Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.

Base salary range: $110,000-$160,000 / year

Relocation coverage available

We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

Via is an equal opportunity employer.

Manage the on-site daily operations of Via’s service in the Midwest region

Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations

Liaise closely with Via senior management and Via’s external partners

Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis

Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations