internshiplist2000

IT Support Specialist Intern (Summer/May 2026, 8 Months)

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At a Glance

Location
Waterloo, Canada
Posted
2026-02-19T13:08:01-05:00

Key Requirements

Certifications

  • CompTIA
  • ITIL
  • SAFe

Domain Knowledge

  • Engineering

Requirements

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Support Specialist Intern who will provide technical assistance within Geotab’s computer systems for staff onsite and remote, working with level 3 teams for specific technical activities and ensuring IT standards are followed in Geotab’s offices. If you love technology, and are keen to join an industry leader — we would love to hear from you!

Post-Secondary Diploma/Degree or equivalent experience in Computer Science, IT, Engineering or a related field.

CompTIA A+ or ITIL certification or courses highly valued.

Previous experience in a similar IT support role, or technical internship is a plus!

Strong problem-solving skills and the ability to learn quickly in a fast-paced environment.

Responsibilities

As an IT Support Specialist Intern your key area of responsibility will be resolving tickets through the Service Desk ticketing system while maintaining Geotab’s SLOs, while installing, moving, adding and changing systems related to workstations and cellphones. You will also be looking after software installation in Windows, ChromeOS, Ubuntu and Mac workstations, assisting with onboarding and offboarding of employees, which includes arranging and/or preparing equipment for shipping/receiving, communicating electronically (and in-person) with desktop users experiencing technical difficulties by troubleshooting and documenting problems, and maintaining office spaces within Geotab’s IT standards (monitors, peripherals, meeting rooms). More duties include tracking IT asset inventory, assisting in technical upgrading and maintaining of entire computer systems, maintaining meeting rooms and A/V equipment (large screens, projectors, televisions, etc.), and looking after user account administration (Google workspace). You will need to work closely with All of Geotab’s departments by providing support on IT systems.

To be successful in this role you will be a strong team-player with the ability to engage with all levels of the organization, have meticulous attention to detail, work well under pressure and respond to fast changing priorities and deadlines. Having an entrepreneurial mindset and being comfortable in a flat organization are also important. The successful candidate will be highly organized with acute analytical skills. Excellent verbal and written communication and able to manage projects through completion are necessities to prosper in this position.

8 month work-term beginning May 2026.

Full-time, paid internship: Monday - Friday, 37.5hrs/week.

Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click