zscaler
Staff Production Engineer
At a Glance
- Location
- Remote - California, USA; San Jose, California, USA
- Work Regime
- remote
- Experience
- 5+ years
- Posted
- 2026-06-16T15:44:32-04:00
Key Requirements
Required Skills
Certifications
- ITIL
Domain Knowledge
- Education
- Engineering
- Medical
Requirements
You are data-driven, valuing evidence over assumptions.
You think at scale, building solutions and processes built to last a high-growth global organization.
3-5+ years of experience managing reliability, scalability, and availability for large-scale production services
Deep expertise in programming (e.g., Python, Go, or C/C++)
Strong background in networking protocols, Linux/RHEL systems, and distributed architecture
Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews
Responsibilities
Implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments
Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
Partner with Engineering and partner teams to conduct operability reviews