HMGroup

Sales Associate

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At a Glance

Location
Toronto, Ontario, Canada
Employment
Part-time
Posted
2026-03-17T20:27:13.852Z

Key Requirements

Domain Knowledge

  • Retail

Requirements

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.

Action-oriented: Proactive and driven to take initiative and get things done with quality.

Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Compensation & Benefits

This is a Part-Time position

Compensation: $17.90

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program

here

.

Responsibilities

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

About the Company

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.