colibrigroup
Customer Service Representative
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At a Glance
- Location
- Charlotte, North Carolina, United States
- Work Regime
- onsite
- Employment
- Full Time
- Department
- Real Estate
- Posted
- 2026-07-28T19:51:22.636000+00:00
Key Requirements
Required Skills
CRMData Analysis
Domain Knowledge
- Education
- Regulatory
Requirements
– Familiarity with learning management systems, CRM platforms, or student information systems.
– Background in reporting and data analysis.
Responsibilities
Manage student communications throughout the lifecycle of Pre-Licensing and Post-Licensing programs.
– Conduct proactive student outreach and follow-up to support successful completion and licensure.
– Respond to student inquiries and provide operational support related to course participation.
Course Administration & Exam Operations
– Coordinate operational activities for classroom, livestream, and online education programs.
– Load and administer progress exams, final exams, and exam preparation materials.