axon
Customer Implementation Manager, Enterprise
At a Glance
- Location
- Seattle, Washington, United States
- Posted
- 2026-03-20T11:58:36-04:00
Key Requirements
Domain Knowledge
- Retail
- SaaS
Requirements
BS/BA or equivalent knowledge and experience.
Extensive experience in project management, including coordination and resource tracking.
Experience implementing and/or leading an Axon body-worn camera program.
Understanding of software and hardware implementation, particularly in SaaS environments.
Proficiency in Smartsheets or similar project management tools.
Compensation & Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Responsibilities
As a
Professional Services Manager
at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.
In this role, you will act as a Trusted Advisor, managing the deployment of Axon’s products and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines.