VillageGreen1

Concierge

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At a Glance

Location
Chicago, Illinois, United States
Employment
Full-time
Posted
2026-03-10T20:57:44.285Z

Key Requirements

Domain Knowledge

  • Marketing
  • Media

Requirements

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Welcomes residents and guests in a courteous and friendly manner as they enter the building

Communicates to the residents regularly via resident newsletters and social media

Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Participates in event marketing

Provides brochures, floor plans and other collateral to clients

Compensation & Benefits

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.

Responsibilities

The Coppia Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests ​are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations.  (The shifts are customized as required by each site.)  Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors.  ​The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset.  This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.

About the Company

VILLAGE GREEN

Founded in 1919,

Village Green

is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few.   We believe the accomplishments of any company are those of its people.  As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry.  A career with Village Green is a vital investment in your future.

Village Green seeks a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area.  As a key team member, you will maintain the highest standards of service and excellence while providing unparalleled experience for our clientele.

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