Digital Workplace Services Specialist

5+ years of experience providing IT or end-user technology support in a fast-paced, complex environment

Strong hands-on troubleshooting experience with Windows 10/11, macOS, hardware, software, and mobile devices

Experience with device provisioning, deployment, and lifecycle management

Experience with device management and deployment tools such as Microsoft Autopilot and JAMF

Familiarity with identity and access technologies such as Active Directory

Experience with IT service management platforms such as ServiceNow or Wolken

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting

https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $55,000 and $98,010. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

As a highly visible face of IT, you’ll provide hands-on technical support across devices, workplace technology, meeting spaces, and collaboration tools.

You’ll combine strong technical expertise with a customer-first, hospitality-driven approach—helping people stay productive, connected, and confident in the technology they use every day.

Provide on-site technical support for laptops, desktops, mobile devices, software, and workplace technologies across Windows and macOS environments

Deliver high-touch, “white glove” support to executives and senior stakeholders with professionalism, urgency, discretion, and empathy

Create an exceptional walk-up support experience, providing approachable, customer-focused technology assistance

Troubleshoot and resolve technical issues quickly while maintaining high service standards and minimizing disruption

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!