Account Supervisor

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role

Experience delivering multi-channel marketing communications including digital, CRM, and email marketing

Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred

Deep understanding of production and interactive processes

Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset

Strategic thinker with the ability to assess client requests critically and determine clear next steps

A flexible, hybrid/remote working policy

An excellent salary based on experience and equal pay policies

Mental health support, and company sick pay scheme.

15 days paid holiday annually (plus Public Holidays).

Refreshments are provided in the office all week

Enhanced family friendly policies to support new parents.

We create emotive yet conversion-focused ideas, products and campaigns at scale and speed.

Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns.

You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts.

You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns.